User survey 2020

In preparation for opening the new Lambeth Palace Library, we are carrying out a survey to assess satisfaction with our services to readers, and to ascertain how we could improve or expand the services that we offer. The information that we hope to gain from this survey will be invaluable in helping us to identify areas in which we perform well and to address areas where we could improve.  In response to previous surveys we have made significant changes to the services that we offer such as introducing evening opening and self-service photography.


If you use, have used or would like to use the Library or CERC, we would be very grateful if you would complete the survey and send your response and any comments to There is a version for the Library and another for CERC. Deadline for receipt of completed surveys: 15 May 2020. Please note that if you respond by e-mail your e-mail address will not be collected or used for any other purpose.